# Questions and answers. ### What does the service cost? The price depends on the complexity and scope of the project. We always provide a fixed quote before we begin. ### How long does setup take? Most projects are up and running within two to four weeks. We start with a needs analysis, then set up the flows and confirm everything works as expected. ### Does this work with our existing software? Yes, we can connect almost any tool or software. We do not replace existing software unless there is a clear benefit and the client agrees. ### What happens if something breaks after launch? We monitor the systems and take responsibility for keeping the flows active. If something stops, we get a notification and fix it. ### We're a small business. Is this suitable for us? Most of our solutions are designed for businesses with 1 to 20 employees. Automation suits small businesses best because fewer people are usually doing many tasks. ### How is Works different from regular software companies? We use tools that already exist rather than building everything from scratch. ### Does Works use AI? Yes, where it makes sense. We use AI to respond to enquiries, analyse data, write personalised messages, and identify buying behaviour. ### Can I change or stop the system after setup? Yes, you can add flows, modify them, or cancel as set out in your service agreement. The system is built around your workflows, not ours.